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Case study · Data · Dashboards · AI

A report and dashboard builder, with collections profiles.

Client
Totago, USA (Allen, TX)
My role
Lead designer
Users
Finance staff and admins
Status
Designs delivered and handed to developers

01Overview

A report and dashboard builder, plus collections profiles that carry an AI summary and a risk score, with an admin structure behind them. It was built for finance staff and admins.

02Role

I was the lead designer on the project.

03Solution

Report and dashboard builder

  • Users add data sets, then place fields into rows, columns and metrics to build a report.
  • Filters, customization and an editor sit beside the canvas, and an empty state tells users what to add first.
  • Chart templates and visuals are available, and each report, data set and measure has its own menu for renaming, duplicating, showing data and creating measures.

Collections profiles

  • A profile brings together days past due, the amount owed, a risk score and an AI summary.
  • Contact actions (call, email, SMS, LinkedIn and WhatsApp), plus scheduling and notes, sit beside the profile.
  • Tabs cover notes, tasks, calls, messages, payment history, documents and an activity log, with a table of each contact attempt, its result and the next action.
  • An overview panel shows amount owing, total cash returned and average cash collected.

Admin structure

  • Account management: personal information, messaging channels, security, alerts, organization settings, and subscription and billing.
  • User management: accounts, roles and permissions, groups, teams and redirections.
  • Integrations with a core banking system and communication channels, plus automations and compliance settings.
Report and dashboard builder: panels for data sets, filters, rows, columns and metrics, a template gallery with charts, and context menus for reports, sample data and measures
The report and dashboard builder. Open full size.
Collections profile screen with days past due, a risk score, an AI summary and contact actions, an activity table with results and next actions, and an overview of amounts owing and returned. The phone number and email are blurred
A collections profile. Sample data; the phone number and email are blurred. Open full size.
Admin structure map: account management, user management, integrations, automations and compliance, each with its sub-sections
The admin structure. Open full size.

04Result

Designs delivered and handed to developers.